07 / Maintenance & Support

Maintenance & Support

Content updates and technical care after launch.

A website needs attention after launch. Our existing maintenance offering combines agreed content edits with routine technical checks and managed hosting where applicable.

What we can build

Keep the existing site current and checked.

Send the approved replacement text or images for an existing page. We confirm the request fits the plan, make the update, and check the affected page alongside the agreed monthly technical checks.

  • Managed hosting within agreed limits
  • Routine technical checks & updates
  • Minor content updates
  • Recovery verification
  • Form-delivery checks
  • Technical troubleshooting

Choose your starting point

Maintenance & support
for your next step.

01

Keep your content current

Update the existing site within the editing scope agreed when your plan begins. Larger content projects and new features receive a separate quote.

02

Keep an eye on the essentials

Perform routine technical checks, applicable updates, recovery verification, and a form-delivery test under the agreed maintenance plan.

03

Plan the next improvement

Discuss new pages or functionality as separately scoped work, so maintenance does not turn into an open-ended development commitment.

Planning your project

What we need
to get started.

The supported website, account access, a contact for approvals, and final text or images for each requested edit.

Confirming your plan

The $199/month plan states the editing allowance, hosting limits, and recovery arrangements in your quote before it begins. New pages and features are quoted separately.

What the scope can include
  • The agreed content-edit allowance
  • Monthly technical check and applicable updates
  • Recovery verification and a form-delivery test
  • Hosting within the limits specified in your quote

Investment & expectations

$199/month

$199/month for the published website maintenance plan. Custom applications and platform-specific support need a confirmed scope.

View pricing & scope notes

Scope and outside costs

New features, redesigns, emergency response, and ongoing SEO campaigns are separate. Support acknowledgement is within two business days; resolution time varies. No unlimited support or 24/7 service is included. Shopify supplies its own hosting.

Who owns the accounts and what happens if I leave?

Your agreement identifies the hosting provider, account ownership, and handoff responsibilities. Maintenance is paid monthly in advance and can be cancelled by written notice before the next billing date, with service continuing through the paid term under the agreement.

Your next move

Have something in mind?
Let’s build it.

A website, a useful tool, a better way of working.
Let’s talk about what you need next.

Discuss Your Project